Public Governance Series

GENERAL CONDITIONS


The website https://www.iias-iisa.org/ is owned by International Institute of Administrative Sciences (IIAS), with address at 6th Floor C Block, Rue du Commerce 96, 1040 Brussels, Belgium.

The General Contracting Conditions regulate the distance selling relationship between IIAS and the user or client, in accordance with the legal stipulations, which are:

Law 7/1998, of April 13, on General Contracting Conditions; the Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users; Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of rights digital; General Data Protection Regulation (EU) 2016/679; Law 7/1996, of January 15, on Retail Trade Management; Law 34/2002 of July 11, on Information Society Services and Electronic Commerce.

IIAS reserves the right to make the modifications it deems appropriate, without prior notice, in the General Conditions. Said modifications may be made, through their websites, by any legally admissible form and shall be binding during the time they are published on the web and until they are validly modified by subsequent ones. However, IIAS reserves the right to apply, in certain cases, Specific Contracting Conditions in preference to these General Conditions when it deems it appropriate, announcing them in a timely manner.

The purpose of the website is to be a member of the association.

The duration of the contract will be linked to the termination of the contracted service.

Also, you can subscribe to the newsletter to receive offers of those referring to our services or general information that may be of interest to you.

As a user or client, you expressly declare to know, understand and accept the conditions of use and these general contracting conditions. Likewise, you declare that you are of legal age and have the necessary legal capacity and capacity to access and contract through the IIAS websites.

The European Commission provides an online dispute resolution platform which is available at the following link: http://ec.europa.eu/consumers/odr/

To purchase our services, you can go to the corresponding section of our online website.

It is an essential requirement that you register as a user of the web to make the purchase online. You can access the corresponding section for registration on the website itself. In accordance with the applicable and current regulations on data protection, IIAS informs users that the personal data collected during the registration and subsequent purchase process will be incorporated into the treatment system owned by IIAS, in order to process said actions by the user and manage subsequent actions derived from them.

Your data will be kept for the period strictly necessary to fulfill the purposes previously provided, except for legal conservation obligations.

We inform you that the legal basis for the treatment of your data is the correct execution of the contract between the parties and consent. In turn, we inform you that you can contact the Research and Development Officer, by writing to the email address info@iia-iisa.org or by phone +32 2 897 49 85. In accordance with the rights conferred by current regulations on data protection, you can exercise the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the treatment of your personal data as well as the consent given for the treatment of the same, directing your request to the address mentioned above or to the email info@iias-iisa.org. You can contact the competent Control Authority to present the claim that you consider appropriate. During the purchase process you must identify yourself with the username and password provided. These data will not be public. You are responsible for confidentially and responsibly treating the identity and password obtained in the registration as a client, not being able to transfer them to another. You can modify the registered information at any time, in your client area. In this same section you will have access to a history of your contracted services, this is only a query section but its management is allowed, the user being able to delete those records that he or she considers unnecessary to view. After the purchase process, the customer will receive a confirmation of the same by email. It is essential that during the purchase process the user indicates a valid email. If you do not receive confirmation within 24 hours from the end of the service, contact IIAS on the customer service telephone number +32 2 897 49 82 or email info@iias-iisa.org All the contents of the website are in English. Prior to the provision of the service, the client will receive an email with the confirmation of the requested service. Once the service is provided, the client will receive the corresponding invoice.

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